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ADV-1008 | Advice on SAP System Safeguarding


Proactively monitor your SAP System to increase system performance & stability and user satisfaction

Introduction

Certain business activities, for example go-live scenarios or period-end closings, bear the risk of a critical system behavior. If this happens, you have to ensure a quick reaction on occurring issues and want access to special SAP knowledge.

Certain business activities, for example go-live scenarios or period-end closings, bear the risk of a critical system behavior. If this happens, you have to ensure a quick reaction on occurring issues and want access to special SAP knowledge.
Certain business activities, for example go-live scenarios or period-end closings, bear the risk of a critical system behavior. If this happens, you have to ensure a quick reaction on occurring issues and want access to special SAP knowledge.
Price:
On Request

We monitor the relevant system key performance indicators (KPIs) during periods of critical go-lives or increased workload associated with certain business processes. We recommend appropriate proactive measures in order to solve possible issues quickly.

Customers benefit in the following areas:

Risk minimization
Minimize the potential risks associated with critical system go-lives, period-end closing and activities of increased business workload.

Live System Monitoring
An SAP expert observes your SAP System related to important performance KPIs during the period of time when critical business processes were executed.

Short reaction time
A technical system monitoring enables us to react quickly in case an issue occurs. Resulting on this, the related analyses and optimization measures can take place on an early stage.

Increase of user satisfaction and system acceptance
We make sure that the technical stability, performance, throughput, and maintainability of your solution is increased when you start live operations.
 

Our monitoring activites include the following

Hardware utilization
We assess the resource consumption and whether CPU and memory resources are sufficient to handle your business workload.

System stability
We monitor and analyze your system in regard to program as well as update errors, issues with the background processing and give recommendation on how to avoid erroneous situations in the future.

System and database performance
System response times, work process utilization, SAP buffer and memory utilization as well as database dependent KPIs are the most relevant metrics we consider to gauge the system performance.

Interface activity
The communication of systems is also part of our general observations in regard to IDoc, tRFC and qRFC.

Performance of critical business processes
On top of system and database monitoring activities, we offer analysis and optimization of business critical transactions or reports.

System and database configuration
In order to ensure the system and database is configured well, we check all performance relevant parameters accordingly.