Solution Manager as a Managed Service (SMaaMS)
Always Current Application Lifecycle Management
With SMaaMS, customers will receive access to a secure, cloud-based, best-in-class SAP Solution Manager system in as little as 2 weeks. The full suite of Solution Manager functions are available and delivered as full managed services or a self-service model. The power remains in the customer’s hands to leverage selected functionality, based on what is needed. All of this, operated by certified itelligence consultants.
§ Reduced TCO: No hardware or software configuration, no upgrade costs, and automation of monitoring, alerting, and processes
§ Increased Efficiency: Use SAP best practices and methologies, 24/7 availability, and certified ALM/Solution Manager consultants
§ Increased Transparency: KPIs, insight into SAP/business environment, and fixed cost subscription
§ Faster Time to Market: Go live in just a couple of weeks and gain efficiencies from standardization
SAP Solution Manager is the epicenter of SAP implementations and the standard for monitoring and maintaining SAP landscapes. The SMaaMS portfolio includes the following functions: Process Management, Application Operations, Business Process Operations, Change Control Management, Test Suite/BPCA/SEA, IT Service Management, Data Volume Management and Custom Code Management.
§ A fully configured Solution Manager for subscribed services
§ Regular updates and an always current Solution Manager system
§ Regular Enhanced Early Watch Alert Reports
§ Value Added Reporting
§ Further support from process consultants
§ First step towards Application Lifecycle Management strategy with a free roadmap session
§ Valid SAP Support Agreement
§ Permanent connection to itelligence network