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it.mobile CustomerFocus Pro


Simplified offline use of CRM features on your iPad

Introduction

The "it.mobile CustomerFocus Pro” App enables the mobile use of your existing SAP CRM system - efficiently and on the way to Customers. At any time relevant information can be requested on an iPad device, and results of a customer meeting are recorded.
The tracking of all relevant Activities and Opportunities at Customer level gets simple from now on.

The "it.mobile CustomerFocus Pro” App enables the mobile use of your existing SAP CRM system - efficiently and on the way to Customers. At any time relevant information can be requested on an iPad device, and results of a customer meeting are recorded.
The tracking of all relevant Activities and Opportunities at Customer level gets simple from now on.
The "it.mobile CustomerFocus Pro” App enables the mobile use of your existing SAP CRM system - efficiently and on the way to Customers. At any time relevant information can be requested on an iPad device, and results of a customer meeting are recorded.
The tracking of all relevant Activities and Opportunities at Customer level gets simple from now on.
Choose variant
  • Enhanced use of SAP CRM and better data Quality
  • Benefit from your SAP CRM functions offline even without appropriate mobile network coverage
  • Modern and intuitive iOS 7 design – in portrait and landscape Format

Main specifications:

  • Show basic Account Data
  • Display and create Contact Partners
  • Create and show a CRM Customer FactSheet
  • Show Activities and Opportunities related to an Account
New Key Features of the Pro App:
  • Search functionalities for off- and online data
  • Working with Marketing Attributes
  • Change Activities
  • Create and change Opportunities
  • Display Quotations
  • Upload attachments for Accounts, Activities and Opportunities
  • Enhance the app with Custom Fields
  • Create CRM related Surveys with it.mobile InfoCollector
  • Backend-Services for the data provision and processing
  • SAP NetWeaver Gateway Services in the OData Format
  • Customizing Options
  • Usage of SAP authorization checks
  • Application from the Apple iTunes App Store - iPad App for iOS
  • Standard App functions such as Vault-Password, sending of Log-Files and Crash-Reports
  • SAP CRM 7.0 or higher.
  • Apple iPad 2, 3, Air or Mini with iOS 7.
  • (Embedded) SAP NetWeaver Gateway 2.0 SP06 or higher.
  • SAP Mobile Platform 2.3 (optional).
  • A maintenance contract has to be signed for the solution that includes Info Services & Change notifications, Help Desk Support and Product updates.