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it.trade TCIC


The it.trade Telesales Customer Interaction Center for your SAP sytem

Introduction

The it.trade Telesales Customer Interaction Center (TCIC) is a frontend transaction to streamline sales order processing in SAP. It enables the quick and easy creation, change and display of quotations and orders.

The it.trade Telesales Customer Interaction Center (TCIC) is a frontend transaction to streamline sales order processing in SAP. It enables the quick and easy creation, change and display of quotations and orders.
The it.trade Telesales Customer Interaction Center (TCIC) is a frontend transaction to streamline sales order processing in SAP. It enables the quick and easy creation, change and display of quotations and orders.
Price:
On Request
  • Boosts productivity of sales agents.
  • Provides all customer-related information such as order history and points-of-contact during the sales process.
  • Enables a quick switch between quotation and sales order processing.

The Telesales Customer Interaction Center is a comprehensive transaction that enables customer service or sales agents to quickly create, change or display sales orders or quotations. The user has all necessary information at hand when speaking to a customer in order for them to provide enhanced Service.

  • Transports for solution implementation
  • Comprehensive documentation (technical installation, customizing, end-user)
  • SAP ECC 6.0 EhP 0
  • All published pricing is estimated. Actual pricing is determined during itelligence discovery and proposal process
  • The solution requires a software maintenance contract, which includes Help Desk Support and product updates
  • Implementation services are not included in software pricing